/* ============================================================
   TECH4ALL — Client Portal Stylesheet
   Covers: portal-login.html and portal-dashboard.html
   ============================================================ */

/* ---------- CSS Variables (Portal) ---------- */
:root {
    --navy: #0A2463;
    --blue: #1E88E5;
    --blue-light: #42A5F5;
    --blue-dark: #1565C0;
    --white: #FFFFFF;
    --gray-light: #F5F7FA;
    --gray-mid: #E8ECF0;
    --gray-text: #6B7280;
    --dark: #0D1117;
    --accent: #00C896;
    /* green accent for success/badges */
    --accent-orange: #FF6B35;
    /* urgency CTA */
    --shadow-sm: 0 2px 8px rgba(10, 36, 99, 0.08);
    --shadow-md: 0 8px 32px rgba(10, 36, 99, 0.12);
    --shadow-lg: 0 20px 60px rgba(10, 36, 99, 0.18);
    --radius: 12px;
    --radius-lg: 20px;
    --transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

/* ---- Portal Login Page ---- */
.portal-body {
    min-height: 100vh;
    background: linear-gradient(135deg, var(--navy) 0%, #0d3b8a 60%, #1a5fb4 100%);
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 24px;
    position: relative;
    overflow: hidden;
    font-family: 'Inter', sans-serif;
}

h1,
h2,
h3,
h4,
.logo-badge,
.sidebar-brand,
.sidebar-link,
.portal-btn {
    font-family: inherit;
}

.portal-body::before,
.portal-grid-bg::before {
    content: '';
    position: absolute;
    inset: 0;
    background-image:
        linear-gradient(rgba(30, 136, 229, 0.12) 1px, transparent 1px),
        linear-gradient(90deg, rgba(30, 136, 229, 0.12) 1px, transparent 1px);
    background-size: 50px 50px;
    animation: gridMove 20s linear infinite;
}

.portal-grid-bg {
    position: fixed;
    inset: 0;
    z-index: -1;
    background: var(--gray-light);
    opacity: 0.8;
}

.portal-grid-bg::before {
    background-image:
        linear-gradient(rgba(10, 36, 99, 0.05) 1px, transparent 1px),
        linear-gradient(90deg, rgba(10, 36, 99, 0.05) 1px, transparent 1px);
}

.portal-login-box {
    position: relative;
    z-index: 2;
    width: 100%;
    max-width: 440px;
}

.portal-brand {
    text-align: center;
    margin-bottom: 32px;
}

.portal-brand .logo-badge {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    font-size: 1.5rem;
    font-weight: 800;
    color: #fff;
    margin-bottom: 8px;
}

.portal-brand .logo-badge .logo-icon {
    width: 44px;
    height: 44px;
    background: linear-gradient(135deg, var(--blue), var(--blue-light));
    border-radius: 12px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.3rem;
}

.portal-brand p {
    color: rgba(255, 255, 255, 0.6);
    font-size: 0.88rem;
    margin: 0;
}

.portal-card {
    background: #fff;
    border-radius: 20px;
    padding: 40px;
    box-shadow: 0 30px 80px rgba(0, 0, 0, 0.3);
}

/* Tab switcher */
.auth-tabs {
    display: flex;
    background: var(--gray-light);
    border-radius: 12px;
    padding: 4px;
    margin-bottom: 28px;
}

.auth-tab {
    flex: 1;
    padding: 10px;
    text-align: center;
    font-size: 0.9rem;
    font-weight: 600;
    color: var(--gray-text);
    border-radius: 10px;
    cursor: pointer;
    transition: var(--transition);
    border: none;
    background: none;
    font-family: inherit;
}

.auth-tab.active {
    background: #fff;
    color: var(--navy);
    box-shadow: var(--shadow-sm);
}

/* Forms inside portal */
.portal-card .form-group {
    margin-bottom: 16px;
}

.portal-card .form-group label {
    display: block;
    font-size: 0.82rem;
    font-weight: 600;
    color: var(--navy);
    margin-bottom: 6px;
}

.portal-card .form-group input,
.portal-card .form-group select,
.portal-card .form-group textarea {
    width: 100%;
    padding: 11px 14px;
    border: 2px solid var(--gray-mid);
    border-radius: 10px;
    font-family: inherit;
    font-size: 0.9rem;
    color: var(--dark);
    transition: var(--transition);
    outline: none;
    background: var(--white);
}

.portal-card .form-group input:focus,
.portal-card .form-group select:focus,
.portal-card .form-group textarea:focus {
    border-color: var(--blue);
    box-shadow: 0 0 0 3px rgba(30, 136, 229, 0.12);
}

.portal-btn {
    width: 100%;
    padding: 13px;
    border-radius: 10px;
    font-weight: 600;
    font-size: 0.95rem;
    font-family: inherit;
    cursor: pointer;
    transition: var(--transition);
    border: none;
    background: linear-gradient(135deg, var(--blue), var(--blue-dark));
    color: #fff;
    box-shadow: 0 4px 15px rgba(30, 136, 229, 0.35);
    margin-top: 8px;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
}

.portal-btn:hover {
    transform: translateY(-1px);
    box-shadow: 0 6px 20px rgba(30, 136, 229, 0.5);
}

.portal-btn:active {
    transform: translateY(0);
}

.portal-divider {
    display: flex;
    align-items: center;
    gap: 12px;
    margin: 20px 0;
    color: var(--gray-text);
    font-size: 0.8rem;
}

.portal-divider::before,
.portal-divider::after {
    content: '';
    flex: 1;
    height: 1px;
    background: var(--gray-mid);
}

.portal-back-link {
    display: block;
    text-align: center;
    margin-top: 20px;
    font-size: 0.82rem;
    color: rgba(255, 255, 255, 0.6);
}

.portal-back-link a {
    color: rgba(255, 255, 255, 0.9);
    text-decoration: underline;
}

.portal-back-link a:hover {
    color: #fff;
}

/* Error / success messages in portal */
.portal-alert {
    border-radius: 10px;
    padding: 12px 16px;
    font-size: 0.85rem;
    margin-bottom: 16px;
    display: none;
}

.portal-alert.error {
    background: #FEF2F2;
    color: #DC2626;
    border: 1px solid #FECACA;
}

.portal-alert.success {
    background: #F0FDF4;
    color: #16A34A;
    border: 1px solid #BBF7D0;
}

/* ---- Dashboard Page ---- */
.dashboard-body {
    min-height: 100vh;
    background: var(--gray-light);
    font-family: 'Inter', sans-serif;
}

.dashboard-layout {
    display: flex;
    min-height: 100vh;
}

/* Sidebar */
.sidebar {
    width: 260px;
    flex-shrink: 0;
    background: var(--navy);
    display: flex;
    flex-direction: column;
    position: fixed;
    top: 0;
    left: 0;
    height: 100vh;
    z-index: 200;
    transition: var(--transition);
}

.sidebar-brand {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 24px 20px;
    font-size: 1.3rem;
    font-weight: 800;
    color: #fff;
    border-bottom: 1px solid rgba(255, 255, 255, 0.08);
}

.sidebar-brand .logo-icon {
    width: 38px;
    height: 38px;
    background: linear-gradient(135deg, var(--blue), var(--blue-light));
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.1rem;
}

.sidebar-nav {
    flex: 1;
    padding: 16px 12px;
    overflow-y: auto;
}

.sidebar-section-label {
    font-size: 0.68rem;
    font-weight: 600;
    letter-spacing: 0.12em;
    text-transform: uppercase;
    color: rgba(255, 255, 255, 0.3);
    padding: 12px 8px 6px;
}

.sidebar-link {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 11px 12px;
    border-radius: 10px;
    color: rgba(255, 255, 255, 0.65);
    font-size: 0.88rem;
    font-weight: 500;
    transition: var(--transition);
    cursor: pointer;
    border: none;
    background: none;
    width: 100%;
    text-align: left;
    text-decoration: none;
}

.sidebar-link:hover {
    background: rgba(255, 255, 255, 0.08);
    color: #fff;
}

.sidebar-link.active {
    background: rgba(30, 136, 229, 0.2);
    color: #fff;
}

.sidebar-link .sl-icon {
    width: 20px;
    text-align: center;
    font-size: 1rem;
}

.sidebar-link .sl-badge {
    margin-left: auto;
    background: var(--blue);
    color: #fff;
    font-size: 0.7rem;
    font-weight: 700;
    padding: 2px 7px;
    border-radius: 50px;
    min-width: 20px;
    text-align: center;
}

.sidebar-user {
    padding: 16px 12px;
    border-top: 1px solid rgba(255, 255, 255, 0.08);
    display: flex;
    align-items: center;
    gap: 12px;
}

.sidebar-user .user-avatar {
    width: 36px;
    height: 36px;
    flex-shrink: 0;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--blue), var(--blue-dark));
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.88rem;
    font-weight: 700;
    color: #fff;
}

.sidebar-user .user-info {
    flex: 1;
    min-width: 0;
}

.sidebar-user .user-info .user-name {
    font-size: 0.82rem;
    font-weight: 600;
    color: #fff;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.sidebar-user .user-info .user-role {
    font-size: 0.72rem;
    color: rgba(255, 255, 255, 0.45);
}

.sidebar-user .logout-btn {
    color: rgba(255, 255, 255, 0.4);
    font-size: 1rem;
    cursor: pointer;
    transition: var(--transition);
    background: none;
    border: none;
}

.sidebar-user .logout-btn:hover {
    color: rgba(255, 255, 255, 0.9);
}

/* Admin specific */
.admin-sidebar .sidebar-brand {
    flex-direction: column;
    align-items: flex-start;
    gap: 4px;
}

.ticket-item.admin-item .t-client {
    font-size: 0.8rem;
    font-weight: 700;
    text-transform: uppercase;
    color: var(--blue);
    margin-bottom: 2px;
}

/* Main content */
.dashboard-main {
    flex: 1;
    margin-left: 260px;
    display: flex;
    flex-direction: column;
    min-height: 100vh;
}

.dashboard-topbar {
    background: #fff;
    border-bottom: 1px solid var(--gray-mid);
    padding: 0 32px;
    height: 64px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    position: sticky;
    top: 0;
    z-index: 100;
}

.topbar-title {
    font-size: 1.05rem;
    font-weight: 700;
    color: var(--navy);
}

.topbar-actions {
    display: flex;
    align-items: center;
    gap: 16px;
}

.topbar-btn {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 9px 18px;
    border-radius: 8px;
    font-size: 0.85rem;
    font-weight: 600;
    font-family: inherit;
    cursor: pointer;
    transition: var(--transition);
    border: none;
}

.topbar-btn-primary {
    background: linear-gradient(135deg, var(--blue), var(--blue-dark));
    color: #fff;
}

.topbar-btn-primary:hover {
    transform: translateY(-1px);
    box-shadow: 0 4px 15px rgba(30, 136, 229, 0.35);
}

.topbar-search {
    display: flex;
    align-items: center;
    gap: 8px;
    background: var(--gray-light);
    border: 1px solid var(--gray-mid);
    border-radius: 8px;
    padding: 8px 14px;
}

.topbar-search input {
    border: none;
    background: none;
    outline: none;
    font-family: inherit;
    font-size: 0.85rem;
    width: 200px;
}

.topbar-search i {
    color: var(--gray-text);
    font-size: 0.85rem;
}

.sidebar-toggle-btn {
    display: none;
    border: none;
    background: none;
    cursor: pointer;
    font-size: 1.2rem;
    color: var(--navy);
    padding: 4px;
}

/* Dashboard content area */
.dashboard-content {
    flex: 1;
    padding: 32px;
}

/* Views (shown/hidden by JS) */
.view {
    display: none;
}

.view.active {
    display: block;
}

/* Stat cards */
.stats-row {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 20px;
    margin-bottom: 28px;
}

.stat-card {
    background: #fff;
    border-radius: 14px;
    padding: 24px;
    border: 1px solid var(--gray-mid);
    display: flex;
    align-items: center;
    gap: 16px;
    transition: var(--transition);
}

.stat-card:hover {
    box-shadow: var(--shadow-sm);
}

.tech-card-main {
    width: 360px;
    padding: 32px;
    border: 1px solid var(--gray-mid);
    /* Changed from 4px solid #000 */
    border-radius: 14px;
    /* Changed from 0 */
    box-shadow: var(--shadow-sm);
    /* Changed from var(--shadow-pixel) */
    background: var(--white);
    color: var(--dark);
}

.tech-card-main h4 {
    color: var(--dark);
    font-family: inherit;
    /* Removed var(--font-mono) */
}

.tech-card-main p {
    color: var(--gray-text);
}

.stat-card-icon {
    width: 52px;
    height: 52px;
    border-radius: 14px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.3rem;
    flex-shrink: 0;
}

.sci-blue {
    background: rgba(30, 136, 229, 0.1);
    color: var(--blue);
}

.sci-orange {
    background: rgba(255, 107, 53, 0.1);
    color: var(--accent-orange);
}

.sci-green {
    background: rgba(0, 200, 150, 0.1);
    color: var(--accent);
}

.sci-navy {
    background: rgba(10, 36, 99, 0.08);
    color: var(--navy);
}

.stat-card .sc-number {
    font-size: 1.8rem;
    font-weight: 800;
    color: var(--navy);
    line-height: 1;
}

.stat-card .sc-label {
    font-size: 0.78rem;
    color: var(--gray-text);
    margin-top: 2px;
}

/* Tickets table */
.section-card {
    background: #fff;
    border-radius: 14px;
    border: 1px solid var(--gray-mid);
    overflow: hidden;
    margin-bottom: 24px;
}

.section-card-header {
    padding: 20px 24px;
    border-bottom: 1px solid var(--gray-mid);
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.section-card-header h3 {
    color: var(--navy);
    font-size: 1rem;
}

/* Filters */
.ticket-filters {
    padding: 16px 24px;
    display: flex;
    gap: 8px;
    border-bottom: 1px solid var(--gray-mid);
    flex-wrap: wrap;
}

.filter-btn {
    padding: 6px 14px;
    border-radius: 50px;
    font-size: 0.8rem;
    font-weight: 600;
    font-family: inherit;
    cursor: pointer;
    transition: var(--transition);
    border: 1px solid var(--gray-mid);
    background: #fff;
    color: var(--gray-text);
}

.filter-btn.active {
    background: var(--blue);
    /* Changed from var(--primary) */
    color: #fff;
    border: 1px solid var(--blue);
    /* Changed from 2px solid #000 */
    box-shadow: var(--shadow-sm);
    /* Changed from var(--shadow-pixel-sm) */
}

.filter-btn:hover:not(.active) {
    border-color: var(--blue);
    color: var(--blue);
}

/* Ticket list */
.ticket-list {
    padding: 0;
}

.ticket-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px 20px;
    border-bottom: 1px solid var(--gray-mid);
    cursor: pointer;
    transition: var(--transition);
}

.ticket-item:last-child {
    border-bottom: none;
}

.ticket-item:hover {
    background: var(--gray-light);
}

.ticket-id-badge {
    font-size: 0.75rem;
    font-weight: 700;
    color: var(--navy);
    background: var(--gray-light);
    padding: 4px 8px;
    border: 1px solid var(--gray-mid);
    border-radius: 6px;
    white-space: nowrap;
    min-width: 45px;
    text-align: center;
    flex-shrink: 0;
}

.ticket-info {
    flex: 1;
    min-width: 0;
}

.ticket-info .t-subject {
    font-size: 0.9rem;
    font-weight: 600;
    color: var(--dark);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    margin-bottom: 3px;
}

.ticket-info .t-meta {
    font-size: 0.76rem;
    color: var(--gray-text);
}

.ticket-category-badge {
    font-size: 0.72rem;
    font-weight: 600;
    padding: 3px 10px;
    border-radius: 8px;
    /* Changed from 0 */
    background: rgba(30, 136, 229, 0.1);
    color: var(--blue);
    white-space: nowrap;
    flex-shrink: 0;
    border: 1px solid var(--blue);
}

/* Status badges */
.status-badge {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    padding: 4px 10px;
    border-radius: 50px;
    font-size: 0.72rem;
    font-weight: 700;
    white-space: nowrap;
    flex-shrink: 0;
}

.status-badge::before {
    content: '';
    width: 6px;
    height: 6px;
    border-radius: 50%;
}

.sb-open {
    background: #FEF3C7;
    color: #D97706;
}

.sb-open::before {
    background: #D97706;
}

.sb-progress {
    background: rgba(30, 136, 229, 0.1);
    color: var(--blue);
}

.sb-progress::before {
    background: var(--blue);
    animation: blink 2s infinite;
}

.sb-resolved {
    background: #F0FDF4;
    color: #16A34A;
}

.sb-resolved::before {
    background: #16A34A;
}

.sb-closed {
    background: var(--gray-light);
    color: var(--gray-text);
}

.sb-closed::before {
    background: var(--gray-text);
}

/* Priority badge */
.priority-badge {
    font-size: 0.7rem;
    font-weight: 700;
    padding: 2px 8px;
    border-radius: 4px;
    flex-shrink: 0;
}

.pb-low {
    background: #F0FDF4;
    color: #16A34A;
}

.pb-medium {
    background: #FEF3C7;
    color: #D97706;
}

.pb-high {
    background: #FEF2F2;
    color: #DC2626;
}

.pb-critical {
    background: #7F1D1D;
    color: #fff;
}

/* Ticket Detail View */
.ticket-detail-header {
    display: flex;
    align-items: flex-start;
    gap: 16px;
    margin-bottom: 24px;
}

.ticket-detail-back {
    padding: 8px 14px;
    border: 1px solid var(--gray-mid);
    border-radius: 8px;
    background: #fff;
    cursor: pointer;
    font-size: 0.85rem;
    font-weight: 500;
    color: var(--navy);
    font-family: inherit;
    transition: var(--transition);
    display: flex;
    align-items: center;
    gap: 6px;
}

.ticket-detail-back:hover {
    border-color: var(--blue);
    color: var(--blue);
}

.ticket-detail-grid {
    display: grid;
    grid-template-columns: 1fr 300px;
    gap: 24px;
}

.td-card {
    background: #fff;
    border-radius: 14px;
    border: 1px solid var(--gray-mid);
    padding: 24px;
}

.td-subject-row {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 20px;
    padding-bottom: 16px;
    border-bottom: 1px solid var(--gray-mid);
}

.td-subject-row h2 {
    color: var(--navy);
    font-size: 1.1rem;
    flex: 1;
}

.td-description {
    font-size: 0.9rem;
    color: var(--dark);
    line-height: 1.75;
}

/* Messages thread */
.messages-thread {
    margin-top: 24px;
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.message-bubble {
    border-radius: 12px;
    padding: 16px;
    max-width: 85%;
}

.message-bubble.from-client {
    background: rgba(30, 136, 229, 0.08);
    border: 1px solid rgba(30, 136, 229, 0.15);
}

.message-bubble.from-support {
    background: linear-gradient(135deg, rgba(10, 36, 99, 0.06), rgba(30, 136, 229, 0.06));
    border: 1px solid rgba(10, 36, 99, 0.12);
}

/* Alignment relative to view */
.dashboard-body .message-bubble.from-client {
    align-self: flex-end;
}

.dashboard-body .message-bubble.from-support {
    align-self: flex-start;
}

.admin-body .message-bubble.from-support {
    align-self: flex-end;
}

.admin-body .message-bubble.from-client {
    align-self: flex-start;
}

.message-bubble .mb-author {
    font-size: 0.78rem;
    font-weight: 700;
    margin-bottom: 6px;
}

.message-bubble.from-client .mb-author {
    color: var(--blue);
}

.message-bubble.from-support .mb-author {
    color: var(--navy);
}

.message-bubble p {
    font-size: 0.88rem;
    color: var(--dark);
    margin: 0;
}

.message-bubble .mb-time {
    font-size: 0.72rem;
    color: var(--gray-text);
    margin-top: 6px;
}

.reply-box {
    margin-top: 16px;
    border: 2px solid var(--gray-mid);
    border-radius: 12px;
    overflow: hidden;
    transition: var(--transition);
}

.reply-box:focus-within {
    border-color: var(--blue);
}

.reply-box textarea {
    width: 100%;
    padding: 14px 16px;
    border: none;
    outline: none;
    font-family: inherit;
    font-size: 0.9rem;
    resize: none;
    min-height: 80px;
    display: block;
}

.reply-box-footer {
    padding: 10px 14px;
    background: var(--gray-light);
    display: flex;
    justify-content: flex-end;
}

/* Sidebar info card */
.td-info-item {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 10px 0;
    border-bottom: 1px solid var(--gray-mid);
    font-size: 0.85rem;
}

.td-info-item:last-child {
    border-bottom: none;
}

.td-info-item .info-key {
    color: var(--gray-text);
    font-weight: 500;
}

.td-info-item .info-val {
    color: var(--navy);
    font-weight: 600;
}

/* Modal */
.modal-overlay {
    position: fixed;
    inset: 0;
    background: rgba(10, 36, 99, 0.5);
    backdrop-filter: blur(4px);
    z-index: 500;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 24px;
    opacity: 0;
    pointer-events: none;
    transition: opacity 0.3s ease;
}

.modal-overlay.open {
    opacity: 1;
    pointer-events: auto;
}

.modal-overlay.open .modal-box {
    transform: translateY(0);
}

.modal-overlay.open {
    opacity: 1;
    pointer-events: all;
}

.modal-box {
    background: #fff;
    border-radius: 20px;
    width: 100%;
    max-width: 560px;
    max-height: 90vh;
    overflow-y: auto;
    transform: scale(0.95) translateY(20px);
    transition: transform 0.3s ease;
}

.modal-overlay.open .modal-box {
    transform: scale(1) translateY(0);
}

.modal-header {
    padding: 24px 28px 0;
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 24px;
}

.modal-header h3 {
    color: var(--navy);
    font-size: 1.1rem;
}

.modal-close {
    width: 32px;
    height: 32px;
    border-radius: 8px;
    border: 1px solid var(--gray-mid);
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    font-size: 1rem;
    color: var(--gray-text);
    background: none;
    transition: var(--transition);
}

.modal-close:hover {
    background: var(--gray-light);
    color: var(--navy);
}

.modal-body {
    padding: 0 28px 28px;
}

.modal-body .form-group {
    margin-bottom: 16px;
}

.modal-body .form-group label {
    display: block;
    font-size: 0.82rem;
    font-weight: 600;
    color: var(--navy);
    margin-bottom: 6px;
}

.modal-body .form-group input,
.modal-body .form-group select,
.modal-body .form-group textarea {
    width: 100%;
    padding: 11px 14px;
    border: 2px solid var(--gray-mid);
    border-radius: 10px;
    font-family: inherit;
    font-size: 0.9rem;
    color: var(--dark);
    transition: var(--transition);
    outline: none;
    background: #fff;
}

.modal-body .form-group input:focus,
.modal-body .form-group select:focus,
.modal-body .form-group textarea:focus {
    border-color: var(--blue);
    box-shadow: 0 0 0 3px rgba(30, 136, 229, 0.12);
}

.modal-body .form-group textarea {
    resize: vertical;
    min-height: 100px;
}

/* Empty state */
.empty-state {
    text-align: center;
    padding: 60px 24px;
}

.empty-state .empty-icon {
    font-size: 3.5rem;
    margin-bottom: 16px;
    display: block;
}

.empty-state h4 {
    color: var(--navy);
    margin-bottom: 8px;
}

.empty-state p {
    font-size: 0.88rem;
    max-width: 320px;
    margin: 0 auto 20px;
}

/* Notifications dot */
.notif-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: var(--accent-orange);
    margin-left: auto;
    animation: blink 2s infinite;
}

/* Mobile sidebar overlay */
.sidebar-overlay {
    display: none;
    position: fixed;
    inset: 0;
    background: rgba(0, 0, 0, 0.5);
    z-index: 199;
}

.sidebar-overlay.open {
    display: block;
}

/* ---- Responsive Dashboard ---- */
@media (max-width: 1024px) {
    .stats-row {
        grid-template-columns: repeat(2, 1fr);
    }

    .ticket-detail-grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 768px) {
    .sidebar {
        transform: translateX(-100%);
    }

    .sidebar.open {
        transform: translateX(0);
        box-shadow: 4px 0 30px rgba(0, 0, 0, 0.3);
    }

    .dashboard-main {
        margin-left: 0;
    }

    .sidebar-toggle-btn {
        display: block;
    }

    .stats-row {
        grid-template-columns: 1fr 1fr;
        gap: 12px;
    }

    .dashboard-content {
        padding: 16px;
    }

    .topbar-search {
        display: none;
    }

    .ticket-category-badge,
    .priority-badge {
        display: none;
    }
}

@media (max-width: 480px) {
    .stats-row {
        grid-template-columns: 1fr;
    }
}